The Truth About Multitasking
A scientific treatise on the topic
December 7th, 2021
Via Medium: "The common belief is that multitasking makes you more productive, that multi-taskers are more talented and that women are the better multi-taskers, yet science suggests otherwise. Multitasking makes you unproductive [1]. It slows you down, increases the rate of your mistakes and reduces your ability to process information [2]. Moreover, it changes the structure of your brain, resulting in decreased cognitive control performance and less socio-emotional regulation [3]. [...]
The idea is that you can do two things at once. But you cannot focus on two things at once. Daniel Kahneman describes in his book Thinking, Fast and Slow that there are two systems in our brain, which he calls System 1 and System 2. System 2 is slow and logical and is used when we solve a difficult math task for example. System 1, on the other hand, is quick and intuitive and is used when we walk, talk or do any other automated task. While we can do several intuitive tasks at the same time, our System 2 requires full attention [7]. Think of driving a car: Both driving and talking is an intuitive task, so you can do both at the same time. But suddenly, something unexpected happens. Your System 2 requires your full attention. In the lucky case, you stop talking and handle the situation well. In the worst case, talking occupied so much of your brain power that your System 2 wasn’t able to react quick enough. This is why multitasking fails: Knowledge Work as described by Peter Drucker, i.e. work that requires us to code, manage, organize or think in general, requires our System 2. It’s neurologically impossible to multitask!"
Sources:
[1] Bannister, F. & Remenyi, D. (2009). Multitasking: the Uncertain Impact of Technology on Knowledge Workers and Managers. Electronic Journal Information Systems Evaluation. 12.
[2] Lohr, S. (2007) Slow Down, Brave Multitasker, and Don’t Read This in Traffic,The New York Times, March 25th, 2007.
[3] Loh KK, Kanai R (2014) Higher Media Multi-Tasking Activity Is Associated with Smaller Gray-Matter Density in the Anterior Cingulate Cortex. PLoS ONE 9(9): e106698. doi:10.1371/journal.pone.0106698
[4] Jones, Keith and Schambach, Thomas, “Student Perspectives On Multitasking” (2009). 2009 Proceedings. 23. aisel.aisnet.org/siged2009/23
[5] Laloyaux, J., Laroi, F., & Hirnstein, M. (2018, September 26). Research: Women and Men Are Equally Bad at Multitasking. Harvard Business Review. Retrieved from hbr.org/2018/09/research-women-and-men-are-equally-bad-at-multitasking
[6] Gary, K. & Papasan, J. (2013). The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results. Austin: Bard Press.
[7] Kahneman, D. (2011). Thinking, fast and slow. New York: Farrar, Straus and Giroux.
Thanks to Fee Fuchs!









